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CONTACT USA has been offering help to those in need through online chat since 2010.Crisis Chat has been a nationwide project that aims to improve access to mental health care.The chat counselor will work with you to create a safety plan if necessary. If all chat counselors are busy assisting other visitors, you will be asked to try the chat again in a half hour.If you have trouble connecting to the chat service we encourage you to call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).

They can check whether or not their browser is updated by doing to and that page will inform them of their browser status and recommend what to do moving forward. It may not display all the features of this and other websites.To improve security and online experience, please use a different browser or update Internet Explorer.Troubleshooting steps: Occasionally this error occurs and if it does, visitors can try to enter another zip code nearby and/or e-mail the Lifeline by using the Contact Us Page( and under 'Type of Question' choose 'Technical Concerns' for further assistance.Please be aware that this email is not a crisis email and is only available 9am - 5pm Monday thru Friday.